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at lending hearts, we respect your privacy interests and preferences. this privacy policy outlines what information we collect from you, how it is used and how you can opt-out of any program that collects your information if you choose to do so.


lending hearts does not collect any personally identifying information from you when you visit our website unless you choose to provide such information to us, such as by making a donation or by offering to volunteer.  when you are making a donation or expressing an interest in volunteering, lending hearts asks you for personal contact information such as your name, mailing address, phone number and e-mail address. we may use this contact information to thank you for your gift and provide you with a receipt; to contact you to clarify or obtain additional information about your interest or a donation you made, or to send you additional information about lending hearts.


if you make a donation, we may contact you on occasion to offer you an opportunity to make another gift, you will always have the opportunity to opt-out of future communications from us.


in addition to personal contact information, we ask for billing information, such as your billing address and credit card number, when you make a donation. we use secure servers to gather and process your billing information. these secure servers are bound by our site policies. your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.


all financial transactions on our website are managed through first data corporation a third party. all transactions use an encrypted channel, take place on secure servers and occur in real time. no financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted e-mail, for processing.


opting out


if you do not wish to receive future mailings from lending hearts, or if you wish to modify the frequency of future communications from lending hearts, please write to us or e-mail us at the addresses below.


also, with the exception of credit card numbers, which are not retained, you can view and request changes to all the information you have given us, including any mailing lists you may be on, by contacting us.


mailing address

lending hearts

114 hoodridge drive

pittsburgh, pa  15228


email address




in addition, you can always unsubscribe from our newsletter or other emails via the process described in those emails.  


cookies and passive data collection tools


as you navigate within the lending hearts website, information such as browser type, time spent on the website, and pages visited may be collected through the use of cookies and other passive data collection tools. lending hearts does not use or have access to this passively collected information.  our service provider uses cookies to gather statistical information about website usage so as to be able to assist us in improving design and functionality, understand how individuals use the website, and to assist us with resolving questions regarding it.



links to other sites


this website contains links to other sites.  lending hearts is not responsible for the privacy practices or content of such websites.




consistent with the federal children's online privacy protection act (coppa), lending hearts does not knowingly collect personal information from children (persons under the age of 13) through this website. users are cautioned, however, that the collection of personal information submitted in an e-mail will be treated as though it was submitted by an adult.  lending hearts strongly encourages parents and caregivers to be involved in children's internet activities and to provide guidance whenever children are asked to provide personal information on-line.


changes to this policy


our privacy policy is subject to change from time to time. any changes to this privacy policy will be posted on this web page, so that you will always know what information we collect, how we use it and what choices you have.







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